Privacy Policy

Last Updated: 11 August 2025

1. Who We Are

Our website address is: https://www.telligentsolutions.ie

We are Telligent Solutions, registered in Ireland.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: [email protected]
Postal Address: 77 Camden Street Lower, Dublin D02 XE80

 

2. What Personal Data We Collect and Why We Collect It

We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland). We only collect data that is necessary for the purposes set out below, and we identify the legal basis for each type of processing.

Comments

When you leave comments on our site, we collect:

  • The data shown in the comments form

  • Your IP address

  • Browser user agent string (to help spam detection)

Legal basis: Legitimate interests (Article 6(1)(f) GDPR) – to prevent spam and ensure site security.

We may use the Gravatar service to display your profile picture. An anonymised hash of your email may be sent to Gravatar to check if you use the service.
Gravatar Privacy Policy: https://automattic.com/privacy/.

 

Media

If you upload images, avoid including embedded location data (EXIF GPS) as visitors can extract this information.
Legal basis: Legitimate interests – to protect your privacy.

 

Contact Forms

When you contact us, we collect your name, email, and message content for the purpose of responding to your enquiry.
Legal basis: Legitimate interests – responding to enquiries.

We retain this information for no longer than 12 months unless required for legal reasons.

 

Cookies

We use cookies to:

  • Enable website functionality

  • Remember your preferences

  • Improve performance and security

You can manage or delete cookies at any time via your browser settings. See our Cookie Policy for details.

 

Embedded Content from Other Websites

Articles may contain embedded content (e.g., videos, images). Such content behaves as if you visited the other site directly, and may collect data, use cookies, and track interactions.
We recommend reviewing the privacy policies of third-party sites.

 

Analytics

We use analytics tools (e.g., Google Analytics) to understand how visitors use our site.
Data collected may include:

  • IP address (anonymised where possible)

  • Pages visited

  • Time spent on site

Legal basis: Consent (via cookie banner) under Article 6(1)(a) GDPR.

 

3. Who We Share Your Data With

We do not sell your personal data. We may share limited information with:

  • Service providers (e.g., hosting, email, analytics) under strict confidentiality

  • Regulatory authorities if required by law

  • Security services for spam and abuse prevention

 

4. How Long We Retain Your Data

  • Comments: Indefinitely (for spam prevention and moderation history)

  • Registered accounts: As long as the account remains active

  • Contact form submissions: Up to 12 months

  • Analytics data: Up to 26 months (aggregated and anonymised thereafter)

 

5. Your Rights Under GDPR

You have the following rights:

  • Access – Request a copy of your data

  • Rectification – Correct inaccurate or incomplete data

  • Erasure – Request deletion (“right to be forgotten”)

  • Restriction – Limit processing in certain circumstances

  • Portability – Receive your data in a structured, machine-readable format

  • Objection – Object to processing based on legitimate interests or direct marketing

  • Withdraw consent – Where processing is based on consent

Requests can be sent to [email protected]. We will respond within 30 days.

 

6. International Data Transfers

If we transfer data outside the EU/EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

 

7. How We Protect Your Data

We implement appropriate technical and organisational measures including:

  • SSL encryption

  • Secure hosting with firewall protection

  • Access control and authentication

  • Regular security updates

 

8. Data Breach Procedures

In the event of a data breach likely to result in a risk to your rights and freedoms, we will:

  • Notify the Data Protection Commission (DPC) within 72 hours

  • Inform affected individuals without undue delay

 

9. Third-Party Data Sources

We may receive data from:

  • Payment processors

  • Email marketing platforms

  • Security and anti-spam services

 

10. Automated Decision-Making / Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

 

11. Regulatory Authority

If you believe we have not complied with data protection law, you can contact:
Data Protection Commission (Ireland)
https://www.dataprotection.ie

 

This policy will be updated as needed to reflect legal or operational changes.